cold calling
How To Hook Your Customers!
Submitted by Simon Hazeldine on Sat, 15/09/2007 - 11:46am.When you first meet your customer or a prospective customer you have to hook them!
The aim of the hook is to grab their attention and get them focusing on you. Before they met you they may have been on the ‘phone talking to a supplier or perhaps even an angry customer of their own. They may have a long and pressing list of things to do. You must grab their attention and focus it on you.
